Privacy Policy
At NKA Counselling and Consulting Inc., we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our counseling services.
1. Information We Collect
We may collect the following types of information from you during your interaction with our services:
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Personal Information: This may include your name, contact information (email address, phone number), date of birth, and other identifying details.
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Health Information: We may collect information relevant to your mental health, including medical history, current health status, and any other information necessary for your treatment.
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Session Information: Details about your counseling sessions, including notes and records related to your progress and treatment plan.
2. How We Use Your Information
We may use the information we collect for the following purposes:
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To provide and facilitate counseling services.
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To communicate with you about appointments, treatments, and services.
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To respond to inquiries and provide customer support.
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To improve our services and optimize the counseling experience.
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To comply with legal and regulatory obligations.
3. Confidentiality and Disclosure
We take your privacy seriously and are committed to maintaining the confidentiality of your information. Your personal and health information will not be disclosed to any third parties except as required by law or in the following circumstances:
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Emergency Situations: If there is an imminent risk of harm to yourself or others.
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Legal Obligations: If we are legally required to disclose information as part of a subpoena, court order, or other legal process.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
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Access your information and request corrections if necessary.
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Request a copy of your personal information we hold.
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Withdraw your consent for the use of your information (subject to legal or contractual restrictions).
To exercise any of these rights, please contact us using the contact information provided on our page.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated to you through our website or by direct notification. Continued use of our services after the changes take effect constitutes your acceptance of the revised policy.
By utilizing our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.