Terms & Conditions
Terms and Conditions for NKA Counselling and Consulting Inc.
Welcome to NKA Counselling and Consulting Inc. These Terms and Conditions outline the rules and guidelines that govern your access to and use of our counselling services. By engaging with our services, you agree to comply with these terms.
1. Services Provided
NKA Counselling and Consulting Inc. offers professional counseling and psychotherapy services aimed at supporting clients in their mental health and wellness journeys. The nature of these services, including goals, treatment methods, and session frequency, will be discussed and agreed upon during your initial consultation.
2. Client Responsibilities
- You are responsible for providing accurate and complete information about your personal and health history.
- You agree to notify us of any changes to your contact information or circumstances that may affect your treatment.
- You are expected to attend scheduled appointments and inform us in advance if you need to reschedule or cancel.
3. Fees and Payment
- Fees for counseling services will be communicated to you at the outset and must be paid prior to or at the time of your session unless otherwise agreed.
- Payments may be made via e-transfer, cash or insurance.
- In the event of a missed appointment or late cancellation (less than 24 hours' notice), you may be charged a cancellation fee as specified during your initial consultation.
4. Confidentiality
We are committed to maintaining your privacy and confidentiality. All information disclosed in sessions will be kept confidential except if or as required by law or in emergencies where there is a risk of harm to yourself or others. Please see our Privacy Policy for more details.
5. Limitations of Services
- Counselling services do not constitute medical or emergency services. If you are experiencing a crisis, please seek immediate assistance from emergency services or a qualified mental health professional.
- We do not guarantee specific results from counselling services, as individual experiences and outcomes will vary based on many factors.
6. Client Rights
You have the right to:
- Participate in decisions about your treatment.
- Request access to your personal records and information.
- Withdraw from counselling services at any time.
7. Intellectual Property
All materials provided during the counselling sessions, including handouts, worksheets, and resources, are the intellectual property of [Counseling Service Name] and are intended for individual use only. Reproduction or distribution without permission is prohibited.
8. Termination of Services
We reserve the right to terminate counseling services under the following circumstances:
- If the client fails to comply with the terms and policies established.
- If it is deemed that our services cannot adequately meet the client's needs.
- For any behavior that is disruptive, threatening, or harmful to the therapeutic environment.
9. Amendments
We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to you through our website, email, or direct notification. Continued use of our services following any changes constitutes your acceptance of the new terms.
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.